solutions / Facility and Managed Services
AMC, CMC, and Managed O&M for Multi-Discipline Building Infrastructure
Building infrastructure performs to its design intent only when maintained to a defined standard. Our Facility and Managed Services practice delivers planned preventive maintenance, SLA-based breakdown response, statutory compliance management, and performance optimisation for the full range of building infrastructure disciplines.
Annual and Comprehensive Maintenance Contracts
- Annual Maintenance Contracts covering MEP, HVAC, fire, ICT, security, and building fabric
- OEM-aligned PPM schedules: maintenance frequencies and procedures derived from OEM documentation
- Critical spares inventory management: min-max stock levels agreed at contract commencement
- Comprehensive Maintenance Contracts: all parts, consumables, and breakdown labour included
- CAFM-integrated work order management: planned jobs, reactive jobs, and permit-to-work tracking
- Monthly maintenance reports: PPM completion rates, reactive job volumes, and compliance status
Key Benefits
- PPM programmes typically reduce unplanned breakdown frequency by 30 to 50 percent compared to reactive-only maintenance strategies
- All engineering staff hold relevant technical qualifications: ITI, Diploma, and degree-level engineers assigned by discipline
- Statutory compliance managed proactively: no facility should receive an inspection notice before their own compliance team has reviewed the relevant certificate
- Single SLA and performance reporting framework across all MEP disciplines: no fragmented contractor relationships